Accessibility Statement

This accessibility statement applies to

This website is run by ehcUK.

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print:

•    email:

•    call: 01362 656870

Once received, we will endeavour to send you an accessible version.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

ehcUK and Breckland Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to 'the non-compliances' listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations:

  • Mark navigation as lists - WCAG A 1.3.1
  • Ensure pages don't scroll in two dimensions on small screens - WCAG AA 1.4.10
  • Ensure form controls have labels - WCAG A 1.3.1
  • Avoid using the same link text for different destinations - WCAG A 2.4.4
  • Ensure lists are marked up correctly - WCAG A 4.1.1
  • Identify the purpose of fields programmatically - WCAG AA 1.3.5
  • Aim for text to have very high contrast WCAG AAA 1.4.6

We plan to fix the following issues by June 2021.  The majority will require the changing of the templates used and republishing them. We will be reliant on our website providers (Goss) to fix and deploy any changes.

Issues with PDFs and other documents

Many of our PDFs and Word documents don't meet accessibility standards for the following reasons:

From September 2020 onwards, all new published documents will meet accessibility standards.

If you are unable to access any PDF on this site, please email the title of PDF to and we will endeavour to send an accessible one.

Disproportionate burden

This section covers issues that we cannot fix right now. We've assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.

What we're doing to improve accessibility

We have monitoring in place to review the accessibility of the site on an ongoing basis. We use this monitoring to identify and fix any new issues that arise.

The accessibility of the website is reviewed every month by SilkTide and we fix any issues arising based on the monthly report that they provide.

Preparation of this accessibility statement

This statement was prepared on 14/09/2020. It was last reviewed on 15/03/21

This website was last tested on 10/03/2021. The test was carried out by members of the Digital Team at Breckland District Council.

Share this page

Facebook icon Twitter icon email icon


print icon