Accessibility Statement

This accessibility statement applies to https://ehcuk.co.uk/

This website is run by ehcUK.

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print:

•    email: web.team@breckland.gov.uk

•    call: 01362 656870

Once received, we will endeavour to send you an accessible version.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please email web.team@breckland.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

ehcUK and Breckland Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to 'the non-compliances' listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations:

Ensure alternative text is appropriate

WCAG A 1.1.1

Check images have been correctly defined as decorative

WCAG A 1.1.1

Avoid alternative text that is the same as adjacent text

WCAG A 1.1.1

Specify alternative text for all media

WCAG A 1.1.1

Consider using a heading element instead of a paragraph

WCAG A 1.3.1

Mark navigation as lists

WCAG A 1.3.1

Ensure labels in the document point to valid IDs

WCAG A 1.3.1

Ensure headings include text

WCAG A 1.3.1

Ensure form controls have labels

WCAG A 1.3.1

Specify headings for every PDF

WCAG A 1.3.1

Ensure users can pause or hide animated content

WCAG A 2.2.2

Check pages for flashing content

WCAG A 2.3.1

Check title attribute on iframe elements describe the page

WCAG A 2.4.1

Specify a title for all inline frames

WCAG A 2.4.1

Check that each page has an appropriate title

WCAG A 2.4.2

Improve weak PDF titles

WCAG A 2.4.2

Avoid using the same link text for different destinations

WCAG A 2.4.4

Ensure labels or instructions are provided when content requires user input

WCAG A 3.3.2

Identify the purpose of fields programmatically

WCAG AA 1.3.5

Ensure pages don't scroll in two dimensions on small screens

WCAG AA 1.4.10

Ensure text has sufficient contrast

WCAG AA 1.4.3

Use text to convey information where possible

WCAG AA 1.4.5

Ensure there are multiple ways to access a page

WCAG AA 2.4.5

Ensure long PDFs use bookmarks to aid navigation

WCAG AA 2.4.5

Check that headings and labels are descriptive

WCAG AA 2.4.6

Ensure controls change appearance when they are selected

WCAG AA 2.4.7

Ensure that navigation remains consistent

WCAG AA 3.2.3

Ensure components are identified consistently

WCAG AA 3.2.4

Ensure suggested corrections are provided where applicable

WCAG AA 3.3.3

Check if an error prevention mechanism is required

WCAG AA 3.3.4


We plan to fix the following issues by September 2020. The majority will require the changing of the templates used and republishing them. We will be reliant on our website providers (Goss) to fix and deploy any changes.

Ensure alternative text is appropriate

WCAG A 1.1.1

Check images have been correctly defined as decorative

WCAG A 1.1.1

Avoid alternative text that is the same as adjacent text

WCAG A 1.1.1

Specify alternative text for all media

WCAG A 1.1.1

Consider using a heading element instead of a paragraph

WCAG A 1.3.1

Mark navigation as lists

WCAG A 1.3.1

Ensure labels in the document point to valid IDs

WCAG A 1.3.1

Ensure headings include text

WCAG A 1.3.1

Ensure form controls have labels

WCAG A 1.3.1

Specify headings for every PDF

WCAG A 1.3.1

Ensure users can pause or hide animated content

WCAG A 2.2.2

Check pages for flashing content

WCAG A 2.3.1

Check title attribute on iframe elements describe the page

WCAG A 2.4.1

Specify a title for all inline frames

WCAG A 2.4.1

Check that each page has an appropriate title

WCAG A 2.4.2

Improve weak PDF titles

WCAG A 2.4.2

Avoid using the same link text for different destinations

WCAG A 2.4.4

Ensure labels or instructions are provided when content requires user input

WCAG A 3.3.2


Issues with PDFs and other documents
 

Many of our PDFs and Word documents don't meet accessibility standards for the following reasons:

Ensure PDFs are machine readable

WCAG A 1.1.1

Specify headings for every PDF

WCAG A 1.3.1

Fix untagged PDFs

WCAG A 1.3.1

Ensure the first heading in a PDF is a H1

WCAG A 1.3.1

Define a title for all PDFs

WCAG A 2.4.2

Ensure PDFs specify a default language

WCAG A 3.1.1


From September 2020 onwards, all new published documents will meet accessibility standards.

If you are unable to access any PDF on this site, please email the title of PDF to web.team@breckland.gov.uk and we will endeavour to send an accessible one.

Disproportionate burden

This section covers issues that we cannot fix right now. We've assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.

What we're doing to improve accessibility

We have monitoring in place to review the accessibility of the site on an ongoing basis. We use this monitoring to identify and fix any new issues that arise.

The accessibility of the website is reviewed every month by SilkTide and we fix any issues arising based on the monthly report that they provide.

Preparation of this accessibility statement

This statement was prepared on 14/09/2020. It was last reviewed on 14/09/2020.

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