FAQs - EHC UK

What is the difference between an Online course (E-learning) and a Face to Face (F2F) course?

When will I receive access to my E-learning course?

What happens if I do not pass my course?

I haven't received my certificate from the online training that I completed, where can I get a replacement?

I haven't received my certificate from the Face to face course that I completed, where can I get a replacement?

Where are your training centres?

Is your training and consultancy approved by the local authorities?

Why should I choose you as a learning provider?

Who are your trainers?

What is the best way to book a course?

Do you provide bespoke or onsite training for businesses?

What businesses do you work with?

Do you provide advice to new business (Start-ups)?

I need to obtain a Premise licence to sell alcohol, what do I need to do?

What is the difference between Food Safety and Food Hygiene courses?

Do you provide help with contaminated land?

Do you provide animal welfare advice?

Do you provide Work experience/ placement assessments for schools?

I don't know if I am compliant? Do you provide independent inspection or audit services?

Do you provide support packages to businesses?

Can you help with allergens?

I've had a food incident and not sure what to do, can you help?

Can you provide accident investigation/reporting and 'near miss' support?